Privacy Policy

Scope of This Policy

This policy applies to all data processing activities on the rr88viet.com website.

Important notice: When you leave rr88viet.com and access the official RR88 platform (operated by KJC group), data collection and processing on that platform is governed by RR88's separate privacy policy and falls outside the scope of this document. Please refer to the privacy policy on the RR88 platform to understand how your data is handled when you register an account, deposit or withdraw funds, or play games.

Information We Collect

RR88 Viet collects two main categories of information:

A. Information you voluntarily provide:

• Email address when you contact us via admin@rr88viet.com or our contact form
• Message content, questions, and feedback you send to our customer support team
• Social media account information if you contact us via channels such as Facebook, Telegram, or Zalo (limited to information you actively share)

B. Information collected automatically:

• IP address and approximate geographic location based on IP
• Browser type, operating system, screen resolution, and basic device information
• Pages visited, visit times, session duration, and navigation behaviour on the website
• Referrer URL — the website or source that brought you to rr88viet.com
• Cookie data and similar technologies (see Section 4 for details)

We do not collect sensitive personal data such as ID numbers, bank account numbers, passwords, or credit card details — that data is processed only on the official RR88 platform.

How We Use Your Information

We use collected information for the following purposes:

• Responding to your requests: Replying to emails, questions, complaints, and support requests
• Improving the website: Analysing traffic and user behaviour to optimise content and experience
• Security and fraud prevention: Detecting suspicious activity, cyber attacks, and unauthorised access
• Legal compliance: Responding to lawful requests from authorities
• Marketing communications (with consent): Sending information about promotions, new products, and updates from the RR88 brand — you may unsubscribe at any time

Cookies and Tracking Technologies

The rr88viet.com website uses cookies and similar technologies to improve user experience and measure performance.

Types of cookies we use:

• Essential cookies: Ensure the website functions correctly (remembering preferred language, session state, etc.)
• Analytics cookies: Measure traffic and user behaviour (Google Analytics, Microsoft Clarity, or similar tools)
• Marketing cookies: Track advertising campaign effectiveness and personalise content (where applicable)

Cookie management:

You can manage or disable cookies in your browser settings. However, disabling cookies may affect some website features. Cookie management options are available in:

• Chrome, Edge, Firefox, Safari — under Settings > Privacy and Security

Sharing Information With Third Parties

RR88 Viet does not sell or rent user personal information to any third party for commercial purposes.

We share data only in the following limited circumstances:

• Technical service providers: Hosting, CDN, web analytics services, email services — these parties access data only as necessary to provide their service and are bound by confidentiality obligations
• RR88 brand partners: When necessary to forward your support requests or complaints related to your account on the RR88 platform
• Legal requirements: When we receive a lawful request from a government authority, court order, or where necessary to protect the legitimate rights and safety of RR88 Viet or other users

Data Security

We apply appropriate technical and organisational measures to protect personal information:

• Data transmission via 128-bit SSL/TLS encrypted connection (Secure Socket)
• Data storage in monitored systems with strict access controls
• Internal access permissions — only authorised personnel can access data
• Monitoring and early detection of suspicious activity and cyber attacks

However, no system on the Internet is completely secure. RR88 Viet cannot guarantee with absolute certainty that data will not be subject to unauthorised third-party attacks beyond reasonable control.

User Rights

You have the following rights regarding your personal data:

• Right of access: Request to know what personal data we are processing about you
• Right to rectification: Request correction of inaccurate information
• Right to erasure: Request deletion of personal data (except where retention is required by law)
• Right to restrict processing: Request a pause on data use in specific circumstances
• Right to object: Object to processing of data for marketing purposes
• Right to withdraw consent: Unsubscribe from emails, disable analytics cookies, etc.

To exercise any of the above rights, please contact admin@rr88viet.com with the subject line "Personal Data Request". We will respond within 30 days of receiving a valid request.

Minors

The rr88viet.com website is not intended for users under 18. We do not knowingly collect personal information from minors.

If you are a parent or guardian and discover that a minor has provided us with personal information, please contact us immediately so we can delete the data.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined, or as required by law:

• Emails and contact message content: Retained for up to 24 months to handle any related inquiries
• Website analytics data (IP, behaviour): Retained for a maximum of 14 months under default analytics tool configurations
• Cookies: Retention varies by cookie type (typically 1 to 24 months)

After the retention period, data is permanently deleted or anonymised.

Third-Party Links

The website may contain links to the RR88 platform and other websites. The privacy policies of those websites operate independently of rr88viet.com, and RR88 Viet is not responsible for how they collect, use, or protect your data. Please read the separate privacy policy of each website you visit.

Changes to This Policy

RR88 Viet reserves the right to modify or supplement this policy at any time. The latest version will always be posted at this URL with the update date.

Your continued use of the website after the policy is updated constitutes acceptance of the changes.